Why does Hiddify show "App not supported" instead of servers?
As of 14 November 2026, Hiddify gets 1 entry named "App not supported" from this link, where Happ gets 5 cities. The reason is that the subscription counts devices. Each link allows up to 5 devices at once, and the server can only count a device if the app sends its ID along with the request. Hiddify does not send one, so the server answers with that single entry and no real servers. The link is not broken and nothing was cut off; the app simply cannot be identified.
The line looks like an error but behaves like a notice: the profile is added, the list has exactly one item, and connecting to it gets you nowhere.
Can I fix it with a setting, a different version or a new link?
Not from what the site knows. A fresh link from the bot carries the same device rule, so asking again changes nothing, and we have no list of Hiddify versions that send an ID. Neither can we say whether a later release will. Check the developer's own page if you want to follow that, but for today the working answer is to use the app that does send an ID.
Which app opens the link, then?
Happ. It is free and published for Android, iPhone, Windows and macOS, with an Android TV build as well. On a phone it is a store install; on Android the developer also lists a direct file on its GitHub page, which the APK page on this site treats with care. Install Happ, add the same link from the bot, and the server list appears: Singapore, Tokyo, Hong Kong, Sydney and Frankfurt.
What to do next, in three moves
Install Happ. On Android it is in Google Play under the package name com.happproxy; check that name against the developer's page before you tap install.
Go back to the bot and copy the same link once more, the whole text. You do not need a new one: the link you already hold is fine.
Add the text to Happ as a subscription. If the list now shows 5 cities, the device was accepted. If it still shows 1 line, the text was cut when copied, so copy it again.
Does Hiddify itself do anything wrong here?
No, and that is worth saying plainly. The program reads links well and has settings other clients lack; the notice comes from the subscription's rule about device IDs, which sits on the server side. Another reader may meet the same line in v2rayNG, Streisand or Clash for the same reason. The fix is never to hunt for a different Hiddify build, because the matching rule applies to all of them; it is only to open the link in the app that reports its ID.
Should I delete the Hiddify profile?
You may, though it harms nothing. The profile holds a copy of your link, so deleting it also removes a place where the text lives. Nothing happens on the Canting side when you remove it: the subscription belongs to the link, not to the app, and your 10-day trial keeps running.
Keep Hiddify if you use it for other links; it is a capable program for what it does. Only this subscription turns it away.
Where does this leave the advice, and who gives it?
We sell the plan, and the device limit is part of how we sell it, so you are right to doubt a page that tells you to use one particular app. Test it: the answer takes a minute with Happ and is visible on the screen. What a tunnel may be used for on a school or office network, and under local law, differs by place and changes with time; that part you check yourself.
Questions
Does the "App not supported" line also appear in v2rayNG?
Yes, the same single line, for the same reason: v2rayNG does not send a device ID either. Streisand and Clash behave the same. Shadowrocket on iPhone does too, unless you turn its ID option on by hand, which the Happ route makes unnecessary.
Did I use up one of my 5 devices by trying Hiddify?
Nothing in the facts we hold says an unsupported app takes a slot, and it received no servers. Count slots by the devices where Happ is running. If a place is missing, ask the bot, since the bot is where the subscription lives.
Can I still use Hiddify for the trial?
Not with this link. The trial link is the same kind of subscription and has the same rule, so Hiddify shows the notice during the 10 days as well. Happ is the only route for the link, trial or paid.
Is there a Hiddify setup page on this site?
No, because a page of steps would send you into the dead end you came from. This page exists to explain the notice and to point to Happ, whose own page lists the steps.
Why do other sites say Hiddify works?
Their links may have no device limit, and then any client opens them. This site's subscription does limit devices, and that single rule explains the difference. Compare the link you hold, not the advice you read.
Free to start and nothing to sign up for. Crypto changes hands only if you decide to continue.
Send the bot a message for your link